Closeness Circles
A Trust-Based Communication Framework for Communities
Closeness Circles organises your community into layers of trust — Core, Inner Circle, Network, Crowd — so people move closer at their own pace through contribution.
Define: Closeness Circles
Closeness Circles is a community framework that organises the people in your community into concentric layers of trust — Core, Inner Circle, Network, and Crowd — each with its own cadence and depth of communication, so that members can move closer to your centre at their own pace through genuine contribution.
Closeness Defines Trust
There are things you tell your family before anyone else. There are things you tell your closest friends that you would never post publicly. Layers of communication are not something we invent for organisations — they are how human relationships already work.
Our relationships grow out of repeated interaction, which builds familiarity, and familiarity is what makes trust possible.
The key variable is vulnerability.
“The best way to find out if you can trust somebody is to trust them.”
Their attention to detail and commitment to quality truly stood out. We’ve already recommended them to others.
—Former Customer